Responsible Gambling – Rollbit Canada
At rollbit-canada.com, we believe gambling should be an enjoyable, controlled form of entertainment — never a source of financial stress or harm. We are committed to providing Canadian players with the tools, information, and support needed to keep play safe and within personal limits. This page outlines the safeguards available on our platform and the independent organisations that can help if gambling stops being fun. Please read this information carefully and use the tools provided if you ever feel your play is becoming difficult to manage.
Age Restriction – 19+ Only
Gambling on rollbit-canada.com is strictly permitted for players aged 19 and over (or the minimum legal age in your province, whichever is higher). We use identity verification procedures to prevent underage access. If you suspect a minor is accessing gambling content, please contact us immediately. Parents and guardians are encouraged to use parental control software to block access to gambling sites.
Recognising Problem Gambling
Gambling becomes harmful when it is no longer within your control. Common warning signs include:
- Spending more than you can afford to lose
- Borrowing money to gamble
- Gambling to escape stress, anxiety, or personal problems
- Lying to friends or family about how much you gamble
- Feeling irritable or anxious when not gambling
- Chasing losses in the hope of winning back money
If any of these signs apply to you, we strongly encourage you to use our self-management tools or seek external support.
Self-Control Tools Available
We provide several practical tools to help you stay in control of your gambling:
- Deposit Limits – Set daily, weekly, or monthly caps on how much you can deposit
- Loss Limits – Restrict the maximum amount you can lose in a set period
- Session Time Limits – Receive alerts or automatic logouts after a defined play period
- Reality Checks – On-screen reminders showing how long you have been playing
- Cool-Off Periods – Temporarily suspend your account for 24 hours up to 6 weeks
- Self-Exclusion – Permanently or long-term block access to your account
To activate any of these tools, visit your account settings or contact customer support.
Self-Exclusion
If you feel you need a longer break, self-exclusion allows you to block access to your account for a minimum of six months or permanently. During this period, you will not receive promotional emails or bonus offers. To request self-exclusion, contact support directly. We process all self-exclusion requests within 24 hours. Please be aware that self-exclusion on our platform does not automatically extend to other gambling sites.
Help & Support Organisations in Canada
Free, confidential support is available across Canada. We recommend the following organisations:
| Organisation | Service | Contact |
|---|---|---|
| Connex Ontario | Mental health & gambling helpline | 1-866-531-2600 |
| Gambling Therapy | Online chat & forum support | gamblingtherapy.org |
| Gamblers Anonymous Canada | Peer support meetings | gamblersanonymous.org |
| Problem Gambling Helpline (BC) | Provincial helpline | 1-888-795-6111 |
These services are free, available 24/7, and entirely confidential.
Our Commitment to Privacy in Responsible Gambling
Any information you share when requesting responsible gambling tools — including self-exclusion requests — is handled with strict confidentiality. This data is used solely to protect your wellbeing and is never shared with third parties for marketing purposes. Our responsible gambling team operates separately from our marketing department to maintain this separation.